1, Does ticketing support auto canned responses liked we have received your email our opening hours are... etc? Is email included in the omnichannel section or is it separate, can email be a trigger for chatbot to start a flow and reply to the user?
2, can email tickets be responded to via the mobile apps?
3, Can I scope agents/users to only be able to access specific organisations?
Q: Is it GDPR ready? No training AI Models? Zero data retention?
Is it GDPR ready? No training AI Models? Zero data retention?
Founder Team
Andrew_AnyChat
May 11, 2026
A: Hello. Yes, we are GDPR-ready. We are not using your data for AI training. Our platform is not ZDR, since we store message history within our system.
Hi, a few questions: - any plans on tiktok integration to receive/ reply to DMs? Like you have for instagram. - whatsapp QR code doesnt have an option to use proxies. Any plans on adding it? This is really important to use non oficial whatsapp. - tried connecting a whatsapp instance via evolution api to you api integration but it didnt work (so i could use a proxy with whatsapp qrcode). Not sure if im doing something wrong, but couldn't find a tutorial on it.
Founder Team
Andrew_AnyChat
May 11, 2026
A: Hello. Yes, we have a plan to integrate TikTok DMs Yes, we also plan to add proxy options to WhatsApp QR in the upcoming update. Additionally, we have recently integrated the Evolution API.
that's great. I'm gonna test evolution later. any ETA on proxy for WA QR? this would be even better as evolution sometimes disconects and has instabilities.
Q: Email to Ticket
Hi,
1, Does ticketing support auto canned responses liked we have received your email our opening hours are... etc? Is email included in the omnichannel section or is it separate, can email be a trigger for chatbot to start a flow and reply to the user?
2, can email tickets be responded to via the mobile apps?
3, Can I scope agents/users to only be able to access specific organisations?
4, Is...
Share AnyChat
Can an org have multiple email mailboxes such as support@ and info@ handled inside one anychat org?
2FA support? The mongo DB on mx.anychat.one is an old insecure version?
Q: Is it GDPR ready? No training AI Models? Zero data retention?
Is it GDPR ready? No training AI Models? Zero data retention?
Andrew_AnyChat
May 11, 2026A: Hello.
Yes, we are GDPR-ready.
We are not using your data for AI training.
Our platform is not ZDR, since we store message history within our system.
Share AnyChat
Q: Can I resell AnyChat as my own SaaS to my clients, with each client having their own workspace and billing?
Andrew_AnyChat
May 11, 2026A: Hello.
Sorry, we have not been offering agency plans since February of this year.
Share AnyChat
Verified purchaser
The Unlimited Agency plan is no longer offered. So, the short answer is no.
Q: WhatsApp QR and Campaigns
Hi, did I see it right that I cannot send any scheduled messages as a campaign through a WhatsApp QR code integration?
Andrew_AnyChat
May 11, 2026A: Hello.
Yes, that's correct. Only WhatsApp Business API can be used for this.
Share AnyChat
Q: Tiktok DMs, whatsapp, etc
Hi, a few questions:
- any plans on tiktok integration to receive/ reply to DMs? Like you have for instagram.
- whatsapp QR code doesnt have an option to use proxies. Any plans on adding it? This is really important to use non oficial whatsapp.
- tried connecting a whatsapp instance via evolution api to you api integration but it didnt work (so i could use a proxy with whatsapp qrcode). Not sure if im doing something wrong, but couldn't find a tutorial on it.
Andrew_AnyChat
May 11, 2026A: Hello.
Yes, we have a plan to integrate TikTok DMs
Yes, we also plan to add proxy options to WhatsApp QR in the upcoming update. Additionally, we have recently integrated the Evolution API.
Share AnyChat
that's great. I'm gonna test evolution later.
any ETA on proxy for WA QR? this would be even better as evolution sometimes disconects and has instabilities.