hi anychat team i cant seem to leave a good review even tho i bought it in 2025 , i would like to say how happy i am with anychat and the updates and upgrades you guys been doing is a breath of fresh air i can tell how dedicated the team is to the project and now i come to see that im one of the lucky ones that got in as an agency which i see here is no longer available, for new comers im glad i...
1, Does ticketing support auto canned responses liked we have received your email our opening hours are... etc? Is email included in the omnichannel section or is it separate, can email be a trigger for chatbot to start a flow and reply to the user?
2, can email tickets be responded to via the mobile apps?
3, Can I scope agents/users to only be able to access specific organisations?
Q: Is it GDPR ready? No training AI Models? Zero data retention?
Is it GDPR ready? No training AI Models? Zero data retention?
Founder Team
Andrew_AnyChat
May 11, 2026
A: Hello. Yes, we are GDPR-ready. We are not using your data for AI training. Our platform is not ZDR, since we store message history within our system.
Q: 5 stars
hi anychat team i cant seem to leave a good review even tho i bought it in 2025 , i would like to say how happy i am with anychat and the updates and upgrades you guys been doing is a breath of fresh air i can tell how dedicated the team is to the project and now i come to see that im one of the lucky ones that got in as an agency which i see here is no longer available, for new comers im glad i...
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Q: Email to Ticket
Hi,
1, Does ticketing support auto canned responses liked we have received your email our opening hours are... etc? Is email included in the omnichannel section or is it separate, can email be a trigger for chatbot to start a flow and reply to the user?
2, can email tickets be responded to via the mobile apps?
3, Can I scope agents/users to only be able to access specific organisations?
4, Is...
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Can an org have multiple email mailboxes such as support@ and info@ handled inside one anychat org?
2FA support? The mongo DB on mx.anychat.one is an old insecure version?
Q: Is it GDPR ready? No training AI Models? Zero data retention?
Is it GDPR ready? No training AI Models? Zero data retention?
Andrew_AnyChat
May 11, 2026A: Hello.
Yes, we are GDPR-ready.
We are not using your data for AI training.
Our platform is not ZDR, since we store message history within our system.
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Q: Can I resell AnyChat as my own SaaS to my clients, with each client having their own workspace and billing?
Andrew_AnyChat
May 11, 2026A: Hello.
Sorry, we have not been offering agency plans since February of this year.
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Verified purchaser
The Unlimited Agency plan is no longer offered. So, the short answer is no.
Q: WhatsApp QR and Campaigns
Hi, did I see it right that I cannot send any scheduled messages as a campaign through a WhatsApp QR code integration?
Andrew_AnyChat
May 11, 2026A: Hello.
Yes, that's correct. Only WhatsApp Business API can be used for this.
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