SendFox Reviews

We purchased SendFox through AppSumo for our non-profit Raiders booster club and used it successfully to send our monthly newsletter and occasional announcements to our members.

The HTML editor was a key feature we relied on to create branded, professional-looking emails. It worked well and allowed us to maintain a consistent look and feel that represented our club properly.

Recently the interface changed completely. The HTML editor no longer functions the way it did. When we paste our custom HTML code, the styling does not render correctly. Background colors are stripped, text content disappears, and the layout breaks. What used to work now does not work.

We have contacted SendFox support and are waiting to hear back. But as it stands, a feature that worked when we purchased the product no longer works. For a club that depends on clean, professional email communications to stay connected with its members, this is a significant problem.

We hope SendFox resolves this soon. Until then, we cannot recommend the product in its current state.

I had purchased SendFox Tier 5 earlier for around $245, which included 25,000 contacts. I also earned an extra 2,000 contacts by completing a few tasks, giving me a total of 27,000 contacts.

The main reason I bought the lifetime deal was that I understood I could upgrade to the Empire Add-on for $10 whenever I wanted to send emails using the HTML editor, remove SendFox branding, and continue using the platform. At that time, the monthly email sending limit for my lifetime plan was 999,999 emails.

Now, the pricing has completely changed. It starts at $29 per month for just 5,000 contacts, and if you need more contacts, you have to keep paying extra every month. The old lifetime tiers also seem to have disappeared.

If SendFox is still honoring the original lifetime deals, they should clearly show that information to existing customers. But based on the current pricing and the lack of clarity, it feels unfair to those of us who bought the deal earlier. As a previous customer, this honestly feels misleading and disappointing.

Used to love Sendfox. Recommended it to many clients who purchased directly and a few who purchased through us. Minimal branding I'd be ok with but once paid it should be absolutely minimal. More importantly, having to pay a monthly subscription goes against everything AppSumo stands for - to remove branding and change double opt in. Very disappointed. (Lifetime equals MailChimp free now, just more contacts.)

I started using this product 2 months ago. I was impressed by the start campaigns it created however I created my newsletter in a different style. Since one day it's not working, I can not add images and my last newsletter was not even sent nor saved. I am quite in a shock, not having yet heard from them.
I wish the newsletter design will be more modern allowing boxes and images closer to printed magazines. I would appreciate to have more creative choice with that.
It would be nice if they implemented also a subscription affiliate partnerships among the magazines.

I'm a pretty anxious person, so I gave this service several chances before committing. I even requested refunds twice because the results didn't meet my expectations.
But I've come around — this is genuinely the best newsletter service out there for the price. It's straightforward, fair, and most importantly, it actually delivers emails. Highly recommend it.