A: Hiii! 🧚‍♀️ Love this. What you're describing (a chatbot per department, trained on your internal content, so any employee can get instant answers about how your company runs) is exactly what Poppy is built for 🔥

1 - On the chatbot limit. There's no cap. If you have chatbot access you can build as many as you want.

The only real ceiling is your monthly credits, since every chatbot conversation pulls from your pool.

2 - On white-labeling. Right now the chatbot still shows Poppy branding.

BUT we're rolling out the ability to swap the Poppy logo for your own soon 🙌

We're also adding per-chatbot credit limits around the same time, so you can cap how much any single chatbot uses each month.

3 - On API access (and white-labeling, since they're really the same lever).

Yes! Tier 6 includes full API access. You can hit Poppy from your own tools, automations, or anything that can send a POST request.

That's also what unlocks the deeper kind of white-labeling.

You can build your own apps with your own branding and put Poppy underneath as the brain, so end users never see Poppy at all 🙌

4 - On using your training videos as the knowledge base. Yes to all of it!

You can upload your training videos straight onto a Poppy board.

Poppy transcribes them automatically AND can analyze what's happening visually (not just the audio).

So both the spoken stuff and the visual moments are searchable and usable.

From there, your chatbot pulls from those videos the same way it would from any PDF or doc.

So an employee asking "how do I reset the warehouse scanner?" gets a real answer pulled straight from your training video 🔥

5 - On the per-department setup.

The cleanest pattern is one board per department, with that department's content connected.

Then each chatbot is built off the right board. So a Sales bot only knows the sales material, a Dispatcher bot only knows dispatch SOPs, etc.

Nothing leaks across 🙌

You can also embed the chatbots into your own site or tools, and set things up so employees don't need their own Poppy accounts to use them.

Tier 6 includes white-glove onboarding, we'll be chatting soon to walk through the exact setup for this together!

Hope that answers your questions!