Q: I need help.
I've signed up, and can access https://cloud.board.support/account/.
When I go to dashboard, all I can get is a spinning wheel, with the grayed out dashboard behind it. When i try to access the support on the docs page it either says my password is incorrect on login, or I need an "envato code" to sign up. Very annoying. Please help.
Schiocco
May 5, 2026A: I am sorry for the inconvenience caused. Please send an email to [email protected] Thank you
Verified purchaser
I've diagnosed it. I learned it is my ad blocker on Chrome. When disabled on your site it works fine. I don't really like that fact. Can you explain what you are serving in the background that my ad blocker is trying to block?
Thanks for the reply. I don't know why the ad blocker causes issue but it is a common problem with many software. By checking the browser console you may get more details about that. We confirm we do not use any ad or marketing code