Q: is the app included in the deal?
Hi, I just registered for the Tier 4 deal today, downloaded the app, and it says it is free for only 3 days. Please help me fix this or advise me.
Emily_Snappyit
Oct 8, 2026A: Yes, the mobile app is included — your AppSumo license covers the web app and the iOS/Android apps, with the same credits across all of them. There's nothing extra to buy.
The trial screen you're seeing appears because the license isn't linked to an account yet. The redemption happens on the web, not in the app.
Here's the order:
1. Go to AppSumo, click Redeem on your Snappyit purchase, and complete the sign-up on our website — that's what links your Tier 4 license to an account
2. Then open the mobile app and sign in with the same email and the same sign-in method you just used
Your Lifetime plan and monthly credits will show up once you're signed in with that account. One thing to watch: signing in with Google or Apple on the same email address creates a separate account that doesn't carry the license, so use whichever method you used during redemption.
If it still shows a trial after that, email me at [email protected] and I'll check your account directly.