Hi, I have purchased 2 codes earlier. I m planning to purchase 1 more code. how does the Bonus lifetime credits work?
regards Julius
Founder Team
ReoonSupport
Oct 4, 2026
A: Thanks for the query. If you purchase one additional code, you will be upgraded from tier 2 to tier 3. The daily credit will get increased to 2100 credits per day in total. As a tier-2 user you have already received 220k instant (lifetime) credits. Once you activate the 3rd code, you will receive additional 140k instant (lifetime) credits to make it a total of 220k+140k=360k credits. We hope...
1) THREAD LIMIT. The docs say "You should not verify continuously in more than 5 threads using this endpoint." Is that limit counted per API key, per account, or per source IP? And what happens if it's exceeded — do you return an error, queue the request, or block the key?
2) CREDITS ON "UNKNOWN". Does a verification that returns "unknown" consume a credit? What about requests that...
Founder Team
ReoonSupport
Sep 29, 2026
A: Thanks for the queries. Here are the answers to your questions:
1) Thread Limit: The single email validation endpoint is designed for live/low-volume checks (e.g., website registration forms) with up to 5 parallel continuous connections. Temporary increases/bursts are acceptable. If you need to verify lists or large volumes at high speed, we recommend using the bulk verification API endpoint,...
Hey Farhan, I have emailed you on the support email, via contact form on the website, and also as a reply to an older support thread - I am trying to recover my LTD because I lost access to my previous email. Sent you the proof of purchase (more than one week ago) and still waiting for a reply. Thank you!
Founder Team
ReoonSupport
Sep 2, 2026
A: Hi,
Thanks for the query. This week we have solved a few cases like that. Sometimes we sent an email to the original email first and wait for a few days to check if we get any response from there (as a security measure). This might be the case for your request. Please check your inbox (including the spam folder) if we had sent you any email asking for any additional information. If everything...
Q: Real GDPR support?
Hello dear founder!
To use Reoon for our EU users we need two documents under GDPR:
1. A Data Processing Agreement under Article 28 (an online addendum we accept electronically is fine; it doesn't need to be signed on paper).
2. Standard Contractual Clauses (EU Commission 2021, Module 2) covering any processing on servers outside the EU/EEA.
Could you also confirm which legal entity we...
Share Reoon Email Verifier
Q: Catch All
when are you planning to release a feature for "catch-all" verifier?
Share Reoon Email Verifier
Q: If I buy 1 more code
Hi,
I have purchased 2 codes earlier.
I m planning to purchase 1 more code.
how does the Bonus lifetime credits work?
regards
Julius
ReoonSupport
Oct 4, 2026A: Thanks for the query. If you purchase one additional code, you will be upgraded from tier 2 to tier 3. The daily credit will get increased to 2100 credits per day in total. As a tier-2 user you have already received 220k instant (lifetime) credits. Once you activate the 3rd code, you will receive additional 140k instant (lifetime) credits to make it a total of 220k+140k=360k credits. We hope...
Share Reoon Email Verifier
Verified purchaser
Thanks for the response
Q: API questions
1) THREAD LIMIT. The docs say "You should not verify continuously in more
than 5 threads using this endpoint." Is that limit counted per API key,
per account, or per source IP? And what happens if it's exceeded — do
you return an error, queue the request, or block the key?
2) CREDITS ON "UNKNOWN". Does a verification that returns "unknown" consume
a credit? What about requests that...
ReoonSupport
Sep 29, 2026A: Thanks for the queries. Here are the answers to your questions:
1) Thread Limit:
The single email validation endpoint is designed for live/low-volume checks (e.g., website registration forms) with up to 5 parallel continuous connections. Temporary increases/bursts are acceptable. If you need to verify lists or large volumes at high speed, we recommend using the bulk verification API endpoint,...
Share Reoon Email Verifier
Q: Recovering LTD
Hey Farhan, I have emailed you on the support email, via contact form on the website, and also as a reply to an older support thread - I am trying to recover my LTD because I lost access to my previous email. Sent you the proof of purchase (more than one week ago) and still waiting for a reply. Thank you!
ReoonSupport
Sep 2, 2026A: Hi,
Thanks for the query. This week we have solved a few cases like that. Sometimes we sent an email to the original email first and wait for a few days to check if we get any response from there (as a security measure). This might be the case for your request. Please check your inbox (including the spam folder) if we had sent you any email asking for any additional information. If everything...
Share Reoon Email Verifier