A tool that would be able to seemlessly transcribe a conference call is a promising concept that would be very useful to me in my line of work. Having tested it on three calls, including a court hearing and a tribunal hearing, I came to a conclusion that this tool still has a long way to go before it can be used in professional settings. While it does a pretty good job transcribing what I say on my microphone, transcribing other speakers leaves a lot to be desired. The accuracy and completeness is perhaps at about 60-70%. Spoken sentences are broken up into multiple lines without any punctuation and since many words are transcribed completely incorrectly, it makes very difficult to refer to this transcription. Perhaps it's because I used it for Australian English, I'm not sure. Speaking of localisation, transcribed dates are shown in the US format, which is quite confusing. I wrote to tech support to get some advice, but I have not received a reply in 5 days now.