ZevsMaticQ: Feedback
Hi,
Since I'm not getting any respond on email, I raise my feedback here:
01. The AI Agent tell it clean up old and unused code, script, routing etc. but when I exported the code files and uploaded in Studio Code, I found out it has not been removed and cleaned up?
02. Any settings to generate the connections between each screens, in order to get the clickable prototype I can share link for my team to test it?
03. The preview sometimes disappear?
Please see if you can integrate a one-click solution for live prototype.
Best,
Marcus
Edwin_Cofounder
Edited Jun 9, 2026A: Hi,
Thanks for reaching out and sharing your feedback! Let me address each of your questions:
01. AI Agent cleanup of old/unused code
The AI Agent is designed to be cautious when performing delete operations, so it may not remove certain files automatically. Could you please share your project link with us? We'd be happy to take a closer look and help clean things up for you.
02. Generating connections between screens for a clickable prototype
Great question! There are two ways to do this:
Via AI Agent: Simply tell the AI Agent something like "Add navigation between Screen A and Screen B on button click", and it will set up the connections for you.
Manually: In prototype editing mode, click the Interaction button on the right panel, then select the element you want to make clickable and set its target screen.
Once done, you can hit the Preview button and share the preview link with your team for testing!
03. Preview sometimes disappears?
The preview itself won't disappear — but if the AI generation process is still in progress or the version is unstable, the preview may not render correctly. If this keeps happening, could you also share your project link? We'll investigate and get it sorted.
If you could send over your project share link (or the exported code files), we can take a direct look and help resolve both #1 and #3 quickly.
Feel free to reach out to us anytime at [email protected] as well. We're always happy to help!
Verified purchaser
Hi, you need to improve your support time, still not heard from you after one week, this will affect my review if not heard from you in beginning of coming week.
Verified purchaser
NO SUUPPORT, NO ANSWER AFTER MORE THAN ONE WEEK!!!
Hi ZevsMatic. Thank you for your feedback, and I'm truly sorry for the delay.
After checking with our support team, we found that the agent handling your ticket has been on leave since last Thursday. To make things worse, your email was unfortunately flagged as spam.
That is not an excuse, we should have done better. Our support team will be back today and will reply to you as soon as possible.
Verified purchaser
Hi, I still didn't get any reply on my emails?
Hi ZevsMatic, really sorry you still haven't heard back.
Could you tell me the email you used to contact us — just the first and last few letters? Want to make sure we find the right ticket.
Also, please send your request again to [email protected] with "ATTN: Gloria" in the subject line. I'll personally make sure our team helps you.